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usability

Usability Testing of Ubercart and Uc_signup

Ezra Glidesgame has been writing a module to integrate the Signup module for managing event registration with the Ubercart e-commerce module: Signup integration for Ubercart (short name: uc_signup). The uc_signup registration process was designed to support a wide variety of use cases (one user potentially signing up multiple other users for different events, in different quantities) while still being easy to use. We wanted to see what users thought of the preliminary uc_signup registration process, so in June we ran a small usability test here at the Growing Venture Solutions office. The test revealed several subtle and interesting findings that applied to the uc_signup module, the Ubercart checkout process, and specific aspects of the client site's configuration.

First, some background on the project

AUSSIE provides professional development in the field of K-12 education. One of their services is to offer workshops around the country, with registration done through their website. Uc_signup is being written to give AUSSIE more control of the look and administration of their sign-up process, and internalize their events management, which is currently being hosted by Eventbrite. The improved Aussie site is scheduled to launch in August.

About our Usability Participants

We recruited 4 participants having the following profile characteristics:

  • Two men and two women between the ages of 29-36
  • All with general office experience and good computer proficiency
  • All use the internet daily, with a range of 3 to 40 hours per week
  • Internet purchasing comfort level: comfortable to strongly prefer
  • Three of the participants had previously signed up online for classes or workshops
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